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Ordering & delivery

Receiving Cabinet Freight Orders

A thoughtful guide to a careful freight delivery, with practical details that help the room feel right in everyday use.

In this guide
  1. Start with the room in front of you
  2. Bring useful details into focus
  3. Review the complete picture

Start with the room in front of you

Take time to record the carton count and visible condition before signing. Those details make the project personal to the actual space and prevent a lovely idea from turning into an awkward fit.

Think about the people who use the room and the routine the cabinets should support. Make a simple sketch before narrowing the product choices.

Bring useful details into focus

Consider photographs and written exceptions for damage or shortages. Small decisions about access and storage often make a bigger difference to daily life than the first impression of a door style.

Compare cabinet sizes and finishes as parts of one room. Add fillers, panels and other finishing pieces to the plan when the layout calls for them.

Review the complete picture

Check the shipment paperwork and the applicable written claim instructions. Walk through the finished drawing with the item list and make sure every piece has a clear purpose and place.

Look at physical finish samples in the room, then confirm exact codes, quantities, current pricing and delivery conditions before approving the order.

Find cabinets for your room? Explore the cabinet collection or share your measurements and plans with our team.

FAQ

What should I check when cabinet freight arrives?

Compare the shipment with the delivery paperwork, count the packages and inspect visible packaging damage before signing. Photograph damage and note exceptions with the carrier.

What should I do if a cabinet is damaged or missing?

Keep the packaging, photographs and delivery paperwork, and contact the team promptly. Follow the written claims instructions for your shipment.

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